They stopped updating the CEO

They stopped updating the CEO and eventually left their executive role.

The CEO would pride themselves on having a self-sufficient team, but that doesn’t always mean that the company is running without issue.

I had a conversation with a VP who walked away from their career at the height of their corporate journey. I asked her why she left and I was shocked by what I learned.

Before we dive in - I’m Neysa, I study how culture creates value and coach CEOs 1:1 to make the call their teams need. You can schedule a 30-minute gut check here to get another set of eyes and ears on your top priority this week.

When executives are rewarded for their ability to absorb what’s going wrong, it feels good in the moment, but it leads to long term issues - burnout, undocumented systems, and legacy knowledge that was never transferred to anyone else.

Eventually, the executive leaves and the hole they plugged is exposed again.

Here’s how you prevent that - ask your direct reports one simple question: what’s one thing you stopped telling me that you want to bring back into the fold?

Invite them into a trusting space to actually communicate with you. If you want to work through how you can be showing up to build more team trust, start by scheduling a gut check - calendly.com/helloneysa

It’s 30 minutes to make sure you’re head’s in the right place and get another set of eyes and ears on an issue without company politics.

See you in the next post!